Build Trust Through Clarity

We believe donors deserve clear, honest answers. If your question isn't here, reach us at reach.us@heirrfoundation.org

General Questions

A: Yes. HEIRR Foundation is registered as a Section 8 Company under the Companies Act 2013 (CIN: U88900WR2026NPL294481), with a Section 8 Licence (No. 186327) issued by the Registrar of Companies on 3 June 2026. Section 8 status means we operate without profit motive; all surplus is reinvested in our mission.

A: Section 8 companies are not-for-profit entities registered under the Companies Act 2013. Legal commitments include: (1) no dividend or profit distribution to members; (2) all income reinvested in stated objects; (3) transparent governance and annual audit; (4) approval of any major changes by the Registrar. This protects donors: it legally ensures your money goes to the mission, not personal enrichment.

A: HEIRR Foundation will provide Donation Receipt to be used for Tax Exemption under 80G.

A: Yes, HEIRR Foundation is registered on the Darpan portal (NITI Aayog's NGO tracking system). You can verify our registration and track our progress on darpan.gov.in.

Financial Questions

A: We commit to spending at least 80% of contributions on programme delivery; the remaining 20% covers administration and institutional sustainability (staff salaries, office, audits, compliance). We believe strong organizations deliver stronger impact. Our annual audit report breaks down expenses by programme and function.

A: Yes. You can restrict contributions to specific intervention areas (education, health, livelihood, etc.) or geographies. We'll execute your contribution according to your restriction and report separately on outcomes.

A: Staff salaries, office rent, audit, compliance, insurance, and communications are classified as indirect costs. We aim for a healthy 15–20% indirect cost ratio (some funders require lower; we're happy to discuss). Strong overhead builds strong organizations.

A: Yes. CSR partners and large institutional donors (₹5 Lakhs+) receive quarterly reports. Monthly donors receive monthly updates. All donors have access to our online impact dashboard with real-time data.

Programme Questions

A: We work alongside underserved communities to build dignified pathways to safety, equitable opportunity, and self-determined futures. We focus on education, health, livelihood, women & child welfare, environment, and social enterprise. All interventions are integrated (addressing education alone doesn't work if children are hungry or unsafe), evidence-driven (we measure and adapt continuously), and rights-based (we work with communities, not on them).

A: Currently, we are based in West Bengal (South 24 Parganas, Kolkata, Howrah). We are piloting programmes in 2026 and planning expansion to other states. Contact us at csr@heirrfoundation.org to explore partnership in your region.

A: We use a mixed-methods approach: quantitative indicators (number of children reaching learning milestones, health metrics, etc.), qualitative feedback (community voices, stories), and systems-level change (whether government systems have improved). We measure what matters—not just what's easy to count. Our annual report includes detailed impact metrics and honest assessment of what worked and what didn't.

A: Absolutely. We welcome donors, partners, and community members to visit and see our work firsthand. Contact us to arrange a visit. (Note: We schedule visits carefully to minimize disruption to ongoing activities and ensure respectful engagement with communities.)

Governance & Accountability Questions

A: Our Board of Directors (Tanwi Chakraborty and Ananya Das) oversees strategy, governance, and compliance. An independent external auditor reviews our financials annually. Communities, staff, and donors provide feedback through structured mechanisms (surveys, focus groups, annual reports). We are accountable to multiple stakeholders, not just funders.

A: We have an independent complaints mechanism. Concerns can be raised to reach.us@heirrfoundation.org or directly to our Board. We take all feedback seriously and respond within 2 weeks. You can also file concerns anonymously via our confidential reporting system (details available upon request).

A: We maintain strict financial controls including competitive bidding for all purchases, segregation of duties, monthly bank reconciliations, and annual independent audits. Our conflict-of-interest policy prevents staff from benefiting from organizational decisions. We conduct surprise checks and welcome donor audits. Transparency is our best safeguard.

A: Yes. Institutional donors have the right to audit programmes and financials. We welcome independent verification. Arrange an audit request by contacting our team.

Partnership Questions

A: Absolutely. Many funders have specific programme interests. We can co-design interventions aligned with your priorities while ensuring alignment with our mission and community needs. Let's talk.

A: We can discuss this. Our approach is community-led and evidence-driven; programmes must align with our values and methods. We're open to partnership but won't compromise on our core commitments (rights-based, community-led, transparent, evidence-driven).

A: Yes. We converge with government systems (health, education, ICDS) to strengthen them, not replace them. We believe lasting change happens when community, NGO, and government work together. Many of our programmes are implemented through government platforms.